Question 1

What is the typical turnaround time for promotional products?

Accepted Answer

Standard production times can vary from 5 to 15 business days after artwork approval, depending on the product and decoration method. Expedited services may be available for an additional charge.

Question 2

Can I order samples before placing a full order?

Accepted Answer

Yes, most suppliers provide samples on request. Some may offer free samples, while others charge a fee that might be credited back upon placing a full order.

Question 3

How is pricing determined for promotional products?

Accepted Answer

Pricing typically depends on the type of product, the quantity ordered, the decoration method, and other factors like setup fees and shipping costs.

Question 4

Are there discounts for large orders?

Accepted Answer

Yes, bulk orders often qualify for volume discounts. The more you order, the lower the cost per item, as fixed costs like setup are distributed over a larger number.

Question 5

When will products be delivered?

Accepted Answer

Typically our orders are delivered within 7-10 days of order processing.

Question 6

What is the cost of shipping?

Accepted Answer

All orders ship regular ground for a flat rate of $15 regardless of the quantity of items ordered.

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Frequently asked questions